Frequently asked questions
How Do I Contact You?
You can contact us anytime through the contact form located on our contact page or by phone at 1-800-528-4466. Our office hours are Monday through Friday 9am-9pm EST and we generally respond to all inquiries within 24 hours.
What Payment Methods are accepted?
We accept all major credit cards, including Visa, MasterCard, American Express, Discover, Diners Club, and JCB. We also accept PayPal. All amounts are in US Dollars.
Is using a credit card online safe?
We understand your concern, which is why we are dedicated to providing a secure payment method. We use Secure Socket Layer (SSL), which encrypts your information before it is sent, to protect your credit card. Also, we ensure your information remains encrypted until we process your purchase.
How Do I Track My Order?
After placing your order an email is sent to you containing a copy of your order and order number. When your order ships, you will also receive an email from BoatBiminiTop.com with your tracking numbers. You can check your delivery schedule on our website under "Order Status" and enter your order number, name or email address to track your order or just follow the link on the email we will send you with the tracking number for your order.
What Is The Shipping Cost?
BoatBiminiTop.com offers FREE Shipping on all orders to anywhere in the US and Canada.
What if I want to return my product?
At BoatBiminiTop.com, we offer a 30 day money back guarantee, giving you the opportunity to try out our products before making a commitment. If, for whatever reason, you wish to return your purchased item within the first 30 days, we’ll refund you.
Can I Ship To A Different Location?
No problem! On our checkout page, We only ask for the Shipping Address. Please make sure to write carefully the shipping address.